Two chemotherapy units in Manchester are the first to be awarded the prestigious Christie Quality Mark, which reassures patients they will receive the highest standards of care wherever The Christie services are delivered.
The Oak Road Treatment Centre at The Christie NHS Foundation Trust in Withington and the Victoria Unit at Royal Oldham Hospital in Oldham, were both presented with plaques and badges this week by Executive Director of nursing & quality at The Christie, Jackie Bird.
The Christie Quality mark has been developed by the specialist cancer centre following months of research into what patients value about Christie services. Patients were involved every step of the way providing feedback on the five things they expect from The Christie, wherever they are treated.
Departments wishing to qualify for The Christie Quality Mark must take part in an assessment against a range of evidence base standards. The visit is carried out by a team of people including external senior nurses, a senior Christie nurse, governors and patients.
Jackie, who was instrumental in the creation of the quality mark, said: As our services are developed, more and more patients are benefiting from Christie care closer to home, whether it is at one of our chemotherapy outreach clinics at local health centres, our mobile chemotherapy unit, or one of our radiotherapy centres. We want our patients to know we promise the standard of care will always be the very highest - wherever that care is provided. Not all sites working towards the quality mark have Christie employed nurses, so partnership working was key in developing the standards.
"I feel very proud to present the first Christie Quality Mark awards to the chemotherapy staff at The Christie and Royal Oldham Hospital. Huge congratulations to both teams for this achievement. This award demonstrates their hard work and dedication to delivering the best possible standard of chemotherapy care to our patients on both a clinical and personal level."
David Makin, Christie Governor and Chair of Pennine Patient User Partnership, added: "Having been involved in the stringent examination of the Victoria Unit at Oldham, I feel that the award of this Quality Mark is richly deserved. The facilities and the staff are of the highest standard and deliver chemotherapy not only at a high clinical level but also in the most helpful, cheerful and understanding way. Patients could not ask for better during a difficult period in their lives."
Further departments delivering Christie services are expected to qualify for The Christie Quality Mark over the coming months.