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IT incident update – 28 March 2024

Following the IT outage we suffered yesterday (Wednesday 27 March), the majority of our systems have now been restored overnight.

The Christie Hotline (0161 446 3658) and switchboard (0161 446 3000) are working so patients can contact us as normal in this way.

We will continue to post information on the Trust website and social media channels with any further updates as necessary.

If you are attending for an appointment today, please bring with you information about your treatment, past medical history and medications which will help our staff should any systems still be slow. We apologise for any delays that this incident may cause to your care and treatment.

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Membership involvement

There are lots of ways to get involved in helping The Christie NHS Foundation Trust shape and improve its services.

 

Focus groups

Our membership focus groups are usually held once a month online via Zoom. The topics for the focus groups vary and recent ones have included wearable health monitoring devices and patient quality of life.

The focus groups are informal and led by The Christie team requiring feedback. There will usually be an introduction to the topic followed by questions and general discussion and sometimes a presentation of slides.

If you choose to be invited to the focus groups, you will receive an email with all the information and you just need to respond to request a place. Please note our focus groups are currently limited to 10 attendees.

Annual Members’ Meetings

All our members will receive and invitation to attend our Annual Members’ Meeting. The meeting is hosted by our chairman, Chris Outram, and chief executive, Roger Spencer, and includes the annual report and the highlights of the year film.

Headlines newsletter

Headlines is our dedicated membership annual newsletter. The newsletter gives our members an update on news and developments around the Trust over the past year.

PLACE assessments

We invite our members to take part in our annual Patient-Led Assessments of the Care Environment (PLACE). This involves visiting different parts of the hospital with a Christie member of staff and completing an assessment form covering areas such as general appearance and maintenance, car parks and patient menus.

Other events

We will email our members to let you know about any other events happening at The Christie. This includes Trust open days, membership seminars, department engagement and any other interesting events that you might like to take part in. 

Christie members

Read about the experiences of some of our current members and find out the difference you can make as a member of The Christie NHS Foundation Trust.

“I wanted to put something back to the organisation that quite literally saved my life... Membership gives us an opportunity to offer a ‘patient's eye view’."

Brian Turner, Christie member
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“As a member, I feel that I am involved in the development of The Christie. It is always looking to the future and how to improve the experience and treatment of patients."

Tony Addison, Christie member
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“I enjoy being a member of The Christie as I feel it gives me an opportunity to help others and I would encourage anyone thinking of joining to do it as it is very rewarding.”

Winston Carrington, Christie member
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Last updated: May 2023