Our Values and Behaviours

A graphic showing The Christie's corporate values and behaviours. A blue circle on the left shows a star and reads Make a Difference. Round the edge, it reads We are courageous and try new ideas, and we are honest and take responsibility. A pink circle in the middle shows hands embracing people and reads Act with Kindness. Round the edge, it reads We care for each other and our environment, and we show appreciation and celebrate success. A purple circle on the right shows people working together to create a complete puzzle and reads Connect with People. Round the edge, it reads We are inclusive, and we work together as one team.

Our Values at The Christie are:

  • Make a Difference: We are courageous and try new ideas, and we are honest and take responsibility.
  • Act with Kindness: We care for each other and our environment, and we show appreciation and celebrate success.
  • Connect with People: We are inclusive, and we work together as one team.

Our values and behaviours define how we approach our work and treat each other. They apply to all our Christie colleagues and show how we interact with each other, our patients, and our visitors. Through demonstrating these behaviours, we shape our culture in a way that helps us to achieve our Christie Vision, and positively influence areas such as patient experience and outcomes, staff wellbeing and continuous improvement.

Our Values and Behaviours story

Over summer 2022, we were supported by our trade union partners to run a series of engagement activities with colleagues across the Trust. They shared stories about what a successful day at The Christie looked like and we explored what they, and others, were doing that made it a success.

These conversations formed our key values – we Act with Kindness to one another, we Connect with People to build feelings of belonging and community, and we Make a Difference for our colleagues and patients through our work, and our relationships with each other. Each value is as important as the others.

Our Values and Behaviours framework

Our Values and Behaviours Framework outline examples of what you might do, see, or hear when our Values and Behaviours are being demonstrated. When these things are present, we are fostering a compassionate, inclusive, respectful, and healthy workplace.

Please explore our framework for more details.

Please email the-christie.odleadership@nhs.net if you required the framework in a different format.

Staff stories

A photo of Lizzie McCulloch, Living with cancer manager at The Christie.

“When a person is being treated for cancer, it is important that we don’t just look after their medical needs, but we look at what other support they may need to help them through a difficult time."

Lizzie McCulloch, Living with cancer manager
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A photo of Linda Thomas, transport co-ordinator at The Christie, wearing a headset and looking at her You Made A Difference award.

“It’s a very busy job and I feel a lot of responsibility to make sure our patients get home after an appointment... I feel like a really make a difference and people really appreciate what we do.”

Linda Roberts, transport co-ordinator
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A photo of David Kenny, car park supervisor at The Christie, standing in front of a row of cars.

"Lots of our patients have a long journey to The Christie and can be quite worried and stressed when they arrive... it’s a very busy job, there are people coming and going all day long. We always help where we can.”

David Kenny, car park supervisor
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Last updated: September 2024