We currently have over 40 existing volunteers and so vacancies are not always available. When we do have vacancies, we will advertise them on this page and you can apply for any roles you are interested in.
Due to the high volume of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.
The transfusion committee meets remotely every 3 to 4 months. The meetings are held using MS Teams. Volunteers should be prepared to meet remotely until further notice. Meeting if/when they resume face to face will be held in the main hospital site on Wilmslow Road, in the haematology seminar room. The Transfusion Committee is currently undergoing a committee update to encompass representatives from all clinical divisions. The committee oversees all aspects of the transfusion service in The Christie, Clinical Pathology Partnership and The Christie Private Care.
To help ensure that the work that we do is informed by patients and the public, we require a patient or relative (of a patient treated at the Christie) to join the transfusion committee. The user representative would be recruited as a Christie volunteer through the usual process.
The role will require you to be a resident of The Christie’s patient catchment area.
Scope of role
Transfusion committee
Responsibility for role
Transfusion committee, Marketing and engagement manager, marketing and engagement officer/co-ordinator, volunteers
Time commitment
Meetings usually take place on a Monday and are scheduled for 2 hours. Preparation time of reading the papers and related materials would take between 2 to 4 hours depending on the content of the agenda. Access to your own printer would be helpful, although printed copies can be supplied if not.
Related documents
Management of volunteers' policy
Health and safety policy
Local risk assessment(s)
Uniform and workwear policy and code of appearance
Volunteer agreement
Transfusion policy V4.1
Procedure
Volunteers are required to:
Be registered volunteers who are DBS checked and cleared
Attend meetings remotely using MS Teams while onsite meetings are restricted
Wear identity badges and volunteer lanyard if on site
Conform to Trust policies and procedures that they are made aware of
Report any accident/untoward occurrences to a member of staff
Comply with training provided
Duties will include:
Using your knowledge and experience to give objective advice about the impact on patients and carers around the issues being considered by the committee, whilst leaving aside any personal agenda and issues.
Have a genuine interest in improving services for patients and an understanding of the NHS
Understand and evaluate a range of information and evidence
Ask constructive challenging questions
Work as part of a group, building effective relationships, and listening to and considering the views of others
Have good time management skills
Have good IT skills.
Have access to a private setting and IT equipment such as a laptop/PC or tablet to take part in online meetings
Read papers and related materials in advance, which will be circulated electronically
Have an awareness of and commitment to equality and diversity
Understand the need for confidentiality
Do no other duties than those agreed in these guidelines
The transfusion practitioner will:
Supervise the work of the volunteer
Be able to deal with any queries/problems/concerns from volunteers
Liaise with the marketing and engagement department as required
Include volunteer activity in their risk assessments
Offer a local induction programme
Provide a commitment that your views will be taken seriously
Offer advice, guidance and support from the chair and vice-chair of the committee
Offer pre-meeting briefings to discuss the agenda
Provide a clear set of working practice standards including a commitment to use jargon-free language and provide information such as meeting papers in good time
Commit to being transparent in the information shared and be honest about what can and cannot be achieved
The marketing and engagement department will:
Register volunteers on behalf of The Christie
Arrange mandatory training
Maintain records of volunteers’ online training
Liaise with the staff and volunteers
Provide a clear description of your role
Mandatory training
To complete online mandatory training as specified by the marketing and engagement department
To complete additional training as required – to be provided by the departmental staff
Flu vaccination
Flu is a key factor in NHS winter pressures. It impacts on those who become ill, the NHS services that provide direct care as a result, and on the wider health and social care system that supports people in at risk groups. We encourage volunteers to be vaccinated to help reduce the spread of unplanned hospital admissions and pressure on the NHS.
Equality, diversity, and inclusion
At The Christie, we aim to deliver healthcare services that are accessible and inclusive to everyone. We want our teams to reflect the diversity of the patients and communities we serve and therefore welcome applications from people of all backgrounds and identities.
To ensure The Christie is a place characterised by dignity and inclusivity, we ask that volunteers show equal respect to all staff, patients, visitors, and to each other regardless of their background or ability.
Closing date of role
Friday 17 January 2025
Purpose of role
The Christie patient information committee meets every month. Meetings are held online using MS Teams and are usually held on the first Wednesday of the month. Volunteers should be prepared to meet remotely using MS Teams The patient information committee is made up of representatives across The Trust. The committee works to oversee information (print and digital) produced for patients and carers about the treatment and services we provide. This includes new and existing information which is reviewed every 3 years.
To help ensure that the work that we do is informed by patients and the public, we require a further patient/user representative to join the committee who will represent the residents of Greater Manchester and Cheshire. The patient/user representative will be recruited as a Christie volunteer.
The role will require you to be a resident (patient, public, member or carer) of The Christie patient catchment area. You should have a knowledge of the local area.
Scope of role
Patient information committee
Responsibility for role
Marketing and engagement manager (vice-chair PIC), marketing and engagement officer/co-ordinator, volunteers
Time commitment
Meetings usually take place on the first Wednesday of every month and are scheduled for 1 hour. This may extend to 1 hour 30 minutes if required. Preparation time of reading the papers and related materials would take between 2 to 4 hours depending on the content of the agenda.
We are looking for a representative who can commit to the role for 1 year initially.
Related documents
Management of volunteers' policy
Health and safety policy
Local risk assessment(s)
Uniform and workwear policy and code of appearance
Volunteer agreement
Procedure
Volunteers are required to:
Be registered volunteers who are DBS checked and cleared
Attend meetings remotely using MS Teams
Wear identity badges and volunteer lanyard if on site
Conform to Trust policies and procedures that they are made aware of
Report any accident/untoward occurrences to a member of staff
Comply with training provided
In this role, you will:
use your knowledge and experience to give objective advice about the impact on patients and carers around the issues and information being considered by the committee, while leaving aside any personal agenda and issues
review information for patients and carers related to cancer treatment and services at The Christie
provide constructive feedback and question where improvements can be made to information
have a genuine interest in improving services for patients and an understanding of the NHS
understand and evaluate a range of information and evidence
ask constructive questions with patient and carer needs at the heart of all information
work as part of a group, building effective relationships, listen to and consider the views of others
have good time management skills
have good IT skills. Support can be given on how to use Adobe tools to review documents
have access to a private setting and IT equipment such as a laptop/PC or tablet to take part in online meetings
read papers and related materials in advance, which will be circulated electronically
mark up comments on documents digitally using comments tools and provide these to the patient information team by email. New committee volunteer members not familiar with using Adobe Acrobat tools to markup PDFs will be provided with support to be able to do so
have an awareness of and commitment to equality and diversity
understand the need for confidentiality
treat all committee members fairly and with respect
Do no other duties than those agreed in these guidelines
The patient information team will:
supervise the work of the volunteers
be able to deal with any queries/problems/concerns from volunteers
liaise with the marketing and engagement department as required
include volunteer activity in their risk assessments
offer a local induction programme
provide a commitment that your views will be taken seriously
offer advice, guidance and support from the chair and vice-chair of the committee
offer pre-meeting briefings to discuss the agenda
provide a clear set of working practice standards including a commitment to use jargon-free language and provide information such as meeting papers in good time
commit to being transparent in the information shared and be honest about what can and cannot be achieved
The marketing and engagement department will:
Register volunteers on behalf of The Christie
Arrange mandatory training
Maintain records of volunteers’ online training
Liaise with the staff and volunteers
Provide a clear description of your role
Mandatory training
volunteers must complete mandatory training as specified by the marketing and engagement department prior to starting. Training once completed is valid for 3 years and is transferrable to other NHS Trusts supporting the online volunteer passport. Guidance is provided.
Equality, diversity, and inclusion
At The Christie, we aim to deliver healthcare services that are accessible and inclusive to everyone. We want our teams to reflect the diversity of the patients and communities we serve and therefore welcome applications from people of all backgrounds and identities.
To ensure The Christie is a place characterised by dignity and inclusivity, we ask that volunteers show equal respect to all staff, patients, visitors, and to each other regardless of their background or ability.
Committee members should be happy to review a range of information across different cancer types and treatments.
Successful shortlisted applicants will be invited for a short interview lasting 30 minutes with an opportunity for questions. The interview will be attended by a representative from volunteer services and the patient information committee.
You will be asked a small number of questions including why you want to volunteer at The Christie, why you would like to do the role you are applying for and what you can bring to the role. You will also be asked if you can commit to the role for the time asked each month and for a year from the point of starting your role.
More information about The Christie can be found on our website.
Closing date of role
Friday 17 January 2025
Purpose of role
The volunteer driver will use his/her own vehicle to transport patients, documents and samples as necessary. Appropriate training will be provided and out-of-pocket expenses will be reimbursed. The volunteer driver will be expected to be smartly dressed at all times with a vehicle that is in good repair.
Scope of role
Transport department, The Christie
Responsibility for role
Transport department, marketing and engagement officer/co-ordinator, volunteers
Time commitment
Mondays or Tuesdays
Related documents
Management of volunteers' policy
Health and safety policy
Local risk assessment(s)
Uniform and workwear policy and code of appearance
Volunteer agreement
Procedure
Volunteers are required to:
Be registered volunteers who are DBS checked and cleared
Wear identity badges and volunteer lanyard if on site
Conform to Trust policies and procedures that they are made aware of
Report any accident/untoward occurrences to a member of staff
Comply with training provided
Duties will include:
Greeting patients and introducing yourself in a welcoming and professional manner
Ensuring each patient (and on occasion their companion) is comfortable in the surroundings and is reassured where necessary
Transport patients from pre-arranged destination to The Christie and return journeys if required
Follow instructions from transport staff about collecting/delivering documents and samples as necessary
Keep a record of journeys taken
Complete expense claims form
Do no other duties than those agreed in these guidelines
Documents required:
Full driving licence
MOT certificate if the vehicle is over 3 years old
Comprehensive insurance cover, plus letter from insurance company confirming that the volunteer will be fully covered or evidence of this on insurance certificate
Transport staff will:
supervise the work of the volunteers
be able to deal with any queries/problems/concerns from volunteers
liaise with the marketing and engagement department as required
include volunteer activity in their risk assessments
offer a local induction programme
carry out an annual review to check how your role is going
The marketing and engagement department will:
Register volunteers on behalf of The Christie
Arrange mandatory training
Maintain records of volunteers’ online training
Liaise with the staff and volunteers
Provide a clear description of your role
Mandatory training
To complete mandatory training as specified by the marketing and engagement department
Other training – to be provided by the transport department
Flu vaccination
Flu is a key factor in NHS winter pressures. It impacts on those who become ill, the NHS services that provide direct care as a result, and on the wider health and social care system that supports people in at risk groups. We encourage volunteers to be vaccinated to help reduce the spread of unplanned hospital admissions and pressure on the NHS.
Equality, diversity, and inclusion
At The Christie, we aim to deliver healthcare services that are accessible and inclusive to everyone. We want our teams to reflect the diversity of the patients and communities we serve and therefore welcome applications from people of all backgrounds and identities.
To ensure The Christie is a place characterised by dignity and inclusivity, we ask that volunteers show equal respect to all staff, patients, visitors, and to each other regardless of their background or ability.
Closing date of role
Tuesday 7 January 2025
Purpose of role
The role of the volunteer is to enhance the patient’s experience of The Christie Pharmacy by providing services of a non-nursing, non-medical nature and to free up the time of the paid members of staff at all levels to enable them to carry out the duties which they are qualified to do.
This is purely a meet and greet role which involves speaking to patients, organising the queuing system and dealing with general enquiries. This role does not offer clinical experience towards academic study.
Scope of role
The Christie Pharmacy
Responsibility for role
Pharmacy manager, Marketing and engagement officer/coordinator
Time commitment
Monday or Friday, 2pm to 5pm. Please only apply if you are able to volunteer for at least 1 weekly regular slot for a minimum of 12 months.
Related documents
Management of volunteers' policy
Health and safety policy
Local risk assessment(s)
Uniform and workwear policy and code of appearance
Volunteer agreement
Procedure
Volunteers are required to:
Be registered volunteers who are DBS checked and cleared
Wear identity badges and volunteer lanyard if on site
Conform to Trust policies and procedures that they are made aware of
Report any accident/untoward occurrences to a member of staff
Comply with training provided
Duties will include:
Greeting patients and visitors on arrivals, introducing yourself in a welcoming and professional manner
Signposting patients and visitors to other parts of the hospital
Dealing with general enquiries in a professional and consistent manner, offering support when required
On occasion, be able to deal with distressed patients and/or their relatives in a sensitive and confidential manner, and refer to an appropriate member of staff
Sitting with patients who are on their own and would like some company, should the patient consent
Actively approaching patients and relatives, and acting as a listening ear
Helping patients and their relatives to understand the systems in the Pharmacy department and where they should wait
Assisting Pharmacy staff in delivering best patient care
To be aware whilst in the department of any general housekeeping or health and safety issues that may arise, and liaise with staff appropriately to maintain safety
Do no other duties than those agreed in these guidelines
Pharmacy staff will:
supervise the work of the volunteers
be able to deal with any queries/problems/concerns from volunteers
liaise with the marketing and engagement department as required
include volunteer activity in their risk assessments
offer a local induction programme
carry out an annual review to check how your role is going
The marketing and engagement department will:
Register volunteers on behalf of The Christie
Arrange mandatory training
Maintain records of volunteers’ online training
Liaise with the staff and volunteers
Provide a clear description of your role
Mandatory training
To complete mandatory training as specified by the marketing and engagement department
Other training – to be provided by the departmental staff
Flu vaccination
Flu is a key factor in NHS winter pressures. It impacts on those who become ill, the NHS services that provide direct care as a result, and on the wider health and social care system that supports people in at risk groups. We encourage volunteers to be vaccinated to help reduce the spread of unplanned hospital admissions and pressure on the NHS.
Equality, diversity, and inclusion
At The Christie, we aim to deliver healthcare services that are accessible and inclusive to everyone. We want our teams to reflect the diversity of the patients and communities we serve and therefore welcome applications from people of all backgrounds and identities.
To ensure The Christie is a place characterised by dignity and inclusivity, we ask that volunteers show equal respect to all staff, patients, visitors, and to each other regardless of their background or ability.
Closing date of role
Tuesday 17 December 2024
Purpose of role
The role of the volunteer is to enhance the patient’s experience of The Christie by providing services of a non-nursing, non-medical nature and to free up the time of the paid members of staff at all levels to enable them to carry out the duties which they are qualified to do.
Scope of role
Haematology service, The Christie
Responsibility for role
Haematology service, marketing and engagement officer/co-ordinator, volunteers
Time commitment
10am to 2pm, Mondays, Thursdays or Fridays
Related documents
Management of volunteers' policy
Health and safety policy
Local risk assessment(s)
Uniform and workwear policy and code of appearance
Volunteer agreement
Procedure
Volunteers are required to:
Be registered volunteers who are DBS checked and cleared
Wear identity badges and volunteer lanyard if on site
Conform to Trust policies and procedures that they are made aware of
Report any accident/untoward occurrences to a member of staff
Comply with training provided
In this role, you will:
Greeting patients and visitors on arrival, introducing yourself in a welcoming and professional manner
Preparing tea trolley under the guidance of the housekeeper
Serving refreshments to the patients
Collecting crockery and tidying drinks trolley
Assisting staff to serve either lunches or evening meals
Collecting used crockery and tidying trolley
Collecting prescriptions from the pharmacy as and when required
Chatting to patients as and when appropriate
Dealing with general enquiries in a professional and consistent manner and offering support when required
Sitting with patients who are on their own and would like some company, should the patient consent
To be aware whilst on the unit of any general housekeeping or health and safety issues that may arise
Assisting with tidying patients' bedside trays, particularly in preparation for meals being served
Do no other duties than those agreed in these guidelines
Ward staff will:
supervise the work of the volunteers
be able to deal with any queries/problems/concerns from volunteers
liaise with the marketing and engagement department as required
include volunteer activity in their risk assessments
offer a local induction programme
carry out an annual review to check how your role is going
The marketing and engagement department will:
Register volunteers on behalf of The Christie
Arrange mandatory training
Maintain records of volunteers’ online training
Liaise with the staff and volunteers
Provide a clear description of your role
Mandatory training
To complete mandatory training as specified by the marketing and engagement department
Other training – to be provided by the departmental staff
Flu vaccination
Flu is a key factor in NHS winter pressures. It impacts on those who become ill, the NHS services that provide direct care as a result, and on the wider health and social care system that supports people in at risk groups. We encourage volunteers to be vaccinated to help reduce the spread of unplanned hospital admissions and pressure on the NHS.
Equality, diversity, and inclusion
At The Christie, we aim to deliver healthcare services that are accessible and inclusive to everyone. We want our teams to reflect the diversity of the patients and communities we serve and therefore welcome applications from people of all backgrounds and identities.
To ensure The Christie is a place characterised by dignity and inclusivity, we ask that volunteers show equal respect to all staff, patients, visitors, and to each other regardless of their background or ability.
Marketing and engagement The Christie NHS Foundation Trust Wilmslow Road M20 4BX
We receive high numbers of applications for volunteer places and unfortunately, we are not always able to offer a role to everyone that applies. We thank you for your interest and advise you to check this page regularly for any additional roles.
Please note that the volunteer recruitment process can take a number of months to complete, which is why we ask for a minimum of six months commitment to The Christie.
Please do ensure you have taken time to carefully read the above information about the volunteering procedure and our FAQs. If you still feel you need advice, the voluntary services team can be contacted at the-christie.volunteers@nhs.net