“She has a very busy homelife with her young family. Jane is married to Tris and has 2 daughters, Ruby and Olive, who are both at primary school, and a dog called Betsy. During the last 12 months, she has lived through significant home renovations whilst pursuing further studies (Mary Seacole leadership course).”
- Vicky Lau, clinical research nurse team leader/manager
“Jane had a patient in screening for a clinical trial. The patient attended for the first day of cycle 1 of their clinical trial treatment, and the IV chemo was made in the aseptics department. Aseptics informed Jane that unfortunately there was an issue with the medication drug, and it needed re-making. This unfortunately happened 3 times within the first day, and the patient ended up having to go home that day without treatment and return the next day to try again.
“Throughout this process, Jane was providing the patient with regular updates, so she knew what was going on as the patient was becoming increasingly anxious. Jane was incredibly comforting and supportive to the patient, going above and beyond to do everything she could to get treatment for the patient. Jane did not want the patient to attend the next day and have the same problems, so she began to troubleshoot.
“Jane worked closely with the pharmacy to establish any variables that could be adapted to avoid issues with the medication. Whilst doing this, Jane also had regular contact with the sponsor to arrange for an urgent new delivery of more drugs in case the batch was the issue. Jane also found a different trial from a different disease group to assess if they had similar issues and to request permission to use their supply instead as it was a different batch. Jane spent most of her week focusing on this treatment, staying late to get her other work done as she tried her absolute hardest to avoid the patient having to come off the trial. Throughout this communicating and supporting the patient as much as possible. Unfortunately, after a week, the patient had to come off the trial and go to standard of care chemotherapy. At this point, Jane did not stop supporting the patient.
“She asked the clinical research facility (CRF) if they could treat the patient with a different medication, as this would mean starting treatment sooner and avoiding more delay. Jane then attended the unit for the first day of treatment to support the patient and ensure everything went smoothly and to support the patient and team however she could to avoid any further delays. Although coming off the trial was not the outcome the patient or team had hoped for, Jane really went above and beyond to help and support the patient.”
- Molly Sykes, colleague
Has a staff member, team or volunteer at The Christie gone above and beyond in their work? You can nominate them for the monthly You Made a Difference Award.