The Christie Charity
Please see a full list of frequently asked questions about ongoing construction projects on The Christie site.
Q: When will the works be completed?
A: The extension will be completed in spring 2024.
Q: What are the working hours for the construction operations?
A: The normal hours of work will be in accordance with Manchester City Council’s (MCC) advice:
- Monday to Friday: 8am to 6pm
- Saturday: 8:30am to 2pm
- Sunday and Bank Holidays: No noisy work.
We may need to work beyond these hours for certain planned site operations should the pausing of these activities impact upon the quality of the building. There are statutory arrangements to authorise extended working hours for specific planned situations. We may need to undertake certain elements of the work that cannot be undertaken during normal ours without impacting on the quality of patient care.
Q: What should I do if I think the construction work is operating outside of the agreed hours?
A: If you believe the contractor is not working to the agreed hours, please contact us with specific details (date, time and nature of works) and we will investigate this. You are also able to report such matters to Manchester City Council through their website.
Q: Are you using a drone for site progress photographs?
A: Yes. This is being undertaken by a qualified and licensed sub-contractor in accordance with the relevant Civil Aviation Authority Air Navigation Order 2016. Permission is granted by the CAA.
Q: How is the contractor addressing antisocial behaviour?
A: The contractor via weekly “tool box talks” reiterates to site staff a zero tolerance to antisocial behaviour, such as littering, smoking and loitering in the surrounding area with failure to comply leading to sanctions against the individuals involved, which could culminate in a ban from the site.
Q: During the works, will there be contractors and Christie staff parking in the nearby streets?
A: Our contractor recognises the difficulties that contractor parking can cause and have instructed their workers and visitors to travel to the site by public transport and walking/cycling where appropriate. They informed all staff that parking in the Controlled Parking Zone or the surrounding area is not acceptable, with failure to comply leading to sanctions against the individuals involved, which could culminate in a ban from the site.
We continue to monitor parking in the area and we advise our staff not to park in the local area and encourage them to seek alternative travel arrangements. We cannot enforce parking restrictions against them.
Q: Will the lights in use on the building site affect my property?
A: All the main site lighting is turned off during the night time and outside of the permitted working hours. Any remaining lights are associated with providing safe access for security and emergency response teams. If the level of background lighting is affecting you, please contact us at construction@thechristiefeedback.co.uk and we will endeavour to adjust it.
Q: What should I do if I see a genuine emergency on the site?
A: If you see what you believe to be a genuine emergency on the site, you should call the emergency services on 999, or 101 when you want to contact the police but it’s not an emergency. They will coordinate with The Christie response team as required.
Q: Who should I contact if I have any other questions?
A: If you have further general questions and cannot find the information in these FAQs or online, please email construction@thechristiefeedback.co.uk. We will endeavour to respond but cannot guarantee to answer all questions.