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A half-day workshop for medical secretaries, ward clerks, pharmacy technicians and any frontline health and social care staff.
If yes, this workshop is for you.
Staff in supporting roles often face particular challenges in interactions with patients and their families. This interactive workshop will support you in developing specific skills that will help in your day-to-day work. It will build on existing skills and knowledge using real-life examples, interactive exercises and demonstrations.
The team will use a variety of methods to build on your skills and experience through discussion and a range of activities. This will include the opportunity to see skills in action using a live demonstration.
Frontline health and social care staff, booking clerks, medical secretaries, ward/ clinic staff pharmacy staff, receptionists. If you speak with patients or their families, then this workshop is for you
You can sign up for the Essential Communication Skills workshop on Eventbrite now:
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