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Strike action from Thursday 27 June to Tuesday 2 July 2024
Junior doctors at The Christie will strike from 7am on Thursday 27 June until 7am on Tuesday 2 July 2024.
We are proactively contacting patients with appointments that may be affected. If you have an appointment on any of these dates, please continue to come to The Christie and our other centres as planned, unless we contact you to tell you otherwise. Please do not call to check if your appointment is still going ahead.
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Thursday 19 September 2024, 9:15am to 12:30pm BST or Friday 14 February 2025, 9:15am to 12:30pm GMT
A half-day workshop for medical secretaries, ward clerks, pharmacy technicians and any frontline health and social care staff.
Overview
- Do you work at The Christie in a front line role?
- Are you interested in developing your communication skills?
- Do you sometimes struggle with knowing the ‘right thing to say’?
- Are you interested in meeting like-minded people in similar situations?
If yes, this workshop is for you.
Staff in supporting roles often face particular challenges in interactions with patients and their families. This interactive workshop will support you in developing specific skills that will help in your day-to-day work. It will build on existing skills and knowledge using real-life examples, interactive exercises and demonstrations.
What you will learn
- Tips for working with people in distressing or difficult situations
- How distress can be conveyed a exploring skills and strategies for responding to emotional reactions and/or questions
- Key communication skills for conveying difficult information (e.g. cancelled appointment), including active listening
Learning objective
The team will use a variety of methods to build on your skills and experience through discussion and a range of activities. This will include the opportunity to see skills in action using a live demonstration.
Who is the workshop suitable for?
Frontline health and social care staff, booking clerks, medical secretaries, ward/ clinic staff pharmacy staff, receptionists. If you speak with patients or their families, then this workshop is for you
Price
Dates and links to register
You can sign up for the Essential Communication Skills workshop on Eventbrite now: