Challenging Conversations – 3 hour workshop

Overview 

We don’t always realise it but as health professionals most of us give potentially significant and distressing information several times a day. Feeling ill-prepared for this and handling the strong emotions that are often around has been identified as a major source of stress and burn out.

In this evidence-based workshop, we will cover key skills and strategies for challenging conversations to boost your confidence in helping people process and absorb the information they are given, feel supported and able to participate more fully in decisions about their treatment and care. 

Learning objectives 

• Explore challenging conversations and what makes them so
• Recognise what constitutes “bad news” and discuss the myth of “denial”
• Apply skills and principles within a consultation structure (SPIKES Plus)
• Explore skills and strategies for handling strong emotions 

Who is the workshop suitable for?

Any health or social care professional whose role may involve giving potentially challenging or distressing information. 

Price

• £159

Dates and links to register

You can sign up for the Challenging Conversations workshop on Eventbrite now:

• Challenging Conversations - Monday 16 September 2024
• Challenging Conversations - Thursday 16 January 2025